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Signposts to Service Excellence - Shonhiwa, Shepherd
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Shonhiwa, Shepherd:
Signposts to Service Excellence - nouveau livre

ISBN: 9781868881680

The background to this book is giving an understanding of the unique characteristics of African people, which tend to be overlooked in business situations. It draws educational parallels between the concept of customer service as a cultural phenomenon and practice in the prominent business enterprises around the world. The author analyses successes and failures in many fields: the business sector, political arena, quasi-government institutions, the public sector, the professions and the grass-roots community. Trends and practices in Africa are presented providing an information resource both within and outside Africa. Signposts to Service Excellence Shonhiwa, Shepherd The background to this book is giving an understanding of the unique characteristics of African people, which tend to be overlooked in business situations. It draws educational parallels between the concept of customer service as a cultural phenomenon and practice in the prominent business enterprises around the world. The author analyses successes and failures in many fields: the business sector, political arena, quasi-government institutions, the public sector, the professions and the grass-roots community. Trends and practices in Africa are presented providing an information resource both within and outside Africa.

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Signposts to Service Excellence, The African Paradigm - Shepherd Shonhiwa
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Shepherd Shonhiwa:
Signposts to Service Excellence, The African Paradigm - nouveau livre

2001, ISBN: 9781868881680

ID: 1001004005392348

The background to this book is giving an understanding of the unique characteristics of African people, which tend to be overlooked in business situations. It draws educational parallels between the concept of customer service as a cultural phenomenon and practice in the prominent business enterprises around the world. The author analyses successes and failures in many fields: the business sector, political arena, quasi-government institutions, the public sector, the professions and the grass-roots community. Trends and practices in Africa are presented providing an information resource both within and outside Africa.Taal: Engels; Afmetingen: 9x229x152 mm; Gewicht: 249,00 gram; Verschijningsdatum: juni 2001; ISBN10: 1868881687; ISBN13: 9781868881680; , Engelstalig | Paperback | 2001, Economie & Bedrijf, Bedrijfssectoren, Marketing & Communicatie, Consumentengedrag, Economie & Bedrijf, Ondernemerschap & Mkb, Unisa Press

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Signposts to Service Excellence - Shepherd Shonhiwa
Livre non disponible
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Shepherd Shonhiwa:
Signposts to Service Excellence - nouveau livre

ISBN: 9781868881680

ID: 515163714

The background to this book is giving an understanding of the unique characteristics of African people, which tend to be overlooked in business situations. It draws educational parallels between the concept of customer service as a cultural phenomenon and practice in the prominent business enterprises around the world. The author analyses successes and failures in many fields: the business sector, political arena, quasi-government institutions, the public sector, the professions and the grass-roots community. Trends and practices in Africa are presented providing an information resource both within and outside Africa. Signposts to Service Excellence Buch (fremdspr.) Bücher, Unisa Press

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Signposts to Service Excellence - Shonhiwa, Shepherd
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Signposts to Service Excellence - livre d'occasion

ISBN: 9781868881680

ID: 7615808

The background to this book is giving an understanding of the unique characteristics of African people, which tend to be overlooked in business situations. It draws educational parallels between the concept of customer service as a cultural phenomenon and practice in the prominent business enterprises around the world. The author analyses successes and failures in many fields: the business sector, political arena, quasi-government institutions, the public sector, the professions and the grass-roots community. Trends and practices in Africa are presented providing an information resource both within and outside Africa. Signposts to Service Excellence Shonhiwa, Shepherd, Unisa Press

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Signposts to Service Excellence: The African Paradigm - Shepherd Shonhiwa
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Shepherd Shonhiwa:
Signposts to Service Excellence: The African Paradigm - Livres de poche

ISBN: 9781868881680

ID: 9781868881680

Signposts to Service Excellence: The African Paradigm Signposts-to-Service-Excellence~~Shepherd-Shonhiwa Business>Sales>Sales Paperback, African Books Collective Limited

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Détails sur le livre
Signposts to Service Excellence

The background to this book is giving an understanding of the unique characteristics of African people, which tend to be overlooked in business situations. It draws educational parallels between the concept of customer service as a cultural phenomenon and practice in the prominent business enterprises around the world. The author analyses successes and failures in many fields: the business sector, political arena, quasi-government institutions, the public sector, the professions and the grass-roots community. Trends and practices in Africa are presented providing an information resource both within and outside Africa.

Informations détaillées sur le livre - Signposts to Service Excellence


EAN (ISBN-13): 9781868881680
ISBN (ISBN-10): 1868881687
Livre de poche
Date de parution: 1992
Editeur: Unisa Press
164 Pages
Poids: 0,249 kg
Langue: eng/Englisch

Livre dans la base de données depuis 20.11.2007 11:45:33
Livre trouvé récemment le 30.09.2016 15:09:42
ISBN/EAN: 9781868881680

ISBN - Autres types d'écriture:
1-86888-168-7, 978-1-86888-168-0


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