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Ivarsson, Linus / Nilsson, Alexander / Rimfält, Torbjörn:

Customer Satisfaction - An Investigation of Trivselhus - Livres de poche

2010, ISBN: 9783838389226

[ED: Taschenbuch / Paperback], [PU: LAP Lambert Academic Publishing], More and more companies in the building sector are starting to realize the importance of using customer satisfaction … Plus…

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Torbjörn Rimfält#Alexander Nilsson#Linus Ivarsson:

Ivarsson, L: Customer Satisfaction - Livres de poche

2010, ISBN: 9783838389226

More and more companies in the building sector are starting to realize the importance of using customer satisfaction as a tool to enhance their competitive advantage. Customer satisfactio… Plus…

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Linus Ivarsson:
Customer Satisfaction - Livres de poche

2006

ISBN: 9783838389226

[ED: Taschenbuch], [PU: LAP LAMBERT Academic Publishing], Neuware - More and more companies in the building sector are starting to realize the importance of using customer satisfaction as… Plus…

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Linus Ivarsson:
Customer Satisfaction - Livres de poche

2010, ISBN: 3838389220

[EAN: 9783838389226], Neubuch, [PU: LAP LAMBERT Academic Publishing Aug 2010], This item is printed on demand - it takes 3-4 days longer - Neuware -More and more companies in the building… Plus…

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Customer Satisfaction Linus Ivarsson Author
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Customer Satisfaction Linus Ivarsson Author - nouveau livre

ISBN: 9783838389226

More and more companies in the building sector are starting to realize the importance of using customer satisfaction as a tool to enhance their competitive advantage. Customer satisfactio… Plus…

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Customer Satisfaction Linus Ivarsson Author

More and more companies in the building sector are starting to realize the importance of using customer satisfaction as a tool to enhance their competitive advantage. Customer satisfaction brings several positive aspects to a company, which can contribute to a successful business. Primary data have been collected by conducting a randomly selected telephone survey. The analysis is based on statistical data generated from the survey. Central tendency values and multiple regression analysis makes it possible to explain which variables that affect customer satisfaction among Trivselhus customers. The outcome of the research signifies, that customer satisfaction among Trivselhus customers has not changed during the years that this research covers. There are several variables affecting customer satisfaction. These variables are included in different categories; Complaints, Expectations, Service Quality, Energy, Product Quality, and Image. There is not enough evidence to prove that energy efficiency and environmental friendliness affect customer satisfaction geographically.

Informations détaillées sur le livre - Customer Satisfaction Linus Ivarsson Author


EAN (ISBN-13): 9783838389226
ISBN (ISBN-10): 3838389220
Version reliée
Livre de poche
Date de parution: 2010
Editeur: LAP Lambert Academic Publishing Core >1

Livre dans la base de données depuis 2008-07-22T21:31:21+02:00 (Paris)
Page de détail modifiée en dernier sur 2024-03-12T07:34:35+01:00 (Paris)
ISBN/EAN: 3838389220

ISBN - Autres types d'écriture:
3-8383-8922-0, 978-3-8383-8922-6
Autres types d'écriture et termes associés:
Auteur du livre: per nilsson
Titre du livre: satisfaction


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