ISBN: 9781420045840

Part I PERFORMANCE IMPROVEMENT: GETTING IT STARTED Performance Improvement Efforts: They Are Everywhere An Overview of Today's Realities Performance Definitions Powerful Need for Perfo… Plus…

Part I PERFORMANCE IMPROVEMENT: GETTING IT STARTED Performance Improvement Efforts: They Are Everywhere An Overview of Today's Realities Performance Definitions Powerful Need for Performance Improvement Limited Success in Performance Improvement Organization: A Fortune 500 Communications Company with Worldwide Reach Specific Reasons Why Leaders Start Performance Improvement Organization: Small Consumer Services Company A Process Approach: The First Look Summary Suggested Action Steps for Organizational or Team Leaders End Notes Performance Gaps and Deficiencies: An Overview for Facing Reality Organization: Chiropractic Partnership Leadership Definitions of Their Organization's Performance: The Ideal Case Organization: Webster University Performance at the Operational Level Organization: May Co. Inc., One of the Country's Largest Retailers (Recently Purchased by Federated) Goals, Standards, Key Performance Indicators, and Models of Effective Performance: Measures of Performance Identifying Areas of Performance Improvement Performance Improvement Conclusion Suggested Action Steps for Organizational or Team Leaders End Notes Deciding on Performance Improvement: Useful Concepts and Tools Introduction Organization: Matheny Heating and Cooling Service, Inc. A Process for Deciding About and Managing Performance Improvement: If / What / How? The General Model of Planned Change Overview The Four Stages Stage I: Entering and Contracting Stage II: Diagnosis Organizational Unit: A Large Information Technology Department Stage III: Panning and Intervention Organization: Motor Appliance Corporation Stage IV: Evaluation A Model of Effective Performance: The Organizational Success Model Organization: Ehrhardt Tool and Machine Company Suggested Action Steps End Notes Improving Performance for New Organizations Why This Chapter? Scenario 1: The New Start-up Organization Organization: A Healthcare Services and Products Firm Scenario 2: Mergers and Acquisitions Scenario 3: Significant Change in the Leadership of an existing Organization due to the Addition or Loss of Significant Leaders Organization: Landshire Sandwiches Inc. Scenario 4: A New Department or Unit within a Larger Organization when that Unit Will Be Permanent (i.e., not a temporary project team) Suggested Action Steps End Notes Performance Improvement and Goal Setting: Making the Strategic Vision Happen Introduction Characteristics of Effective Goals Sources of Resistance to Goal Setting Scottrade Company Benefits from Organizational or Team Goal Setting Cascading Goals Organization: Tone's Brothers Special Case: Large Teams in Big Organizations Organization: The Pro*Visions Pet Specialty Enterprises Sales Team for Ralston Purina, Co. (now a part of Nestle) Cascading Goals Down to the Individual Measuring Performance: Goals and Key Performance Indicators A Brief Case Study: Another Model of Effective Perfo Business Business eBook, CRC Press<

ISBN: 9781420045840

While organizations differ from each other, they are also alike in many ways. Regardless of whether they are large or small, not-for-profit or profit driven, these organizations usually f… Plus…

While organizations differ from each other, they are also alike in many ways. Regardless of whether they are large or small, not-for-profit or profit driven, these organizations usually face similar challenges, problems, and opportunities pertaining to performance. Based on the experiences of over 300 organizations, Performance Improvement: Making it Happen, Second Edition details an effective. While organizations differ from each other, they are also alike in many ways. Regardless of whether they are large or small, not-for-profit or profit driven, these organizations usually face similar challenges, problems, and opportunities pertaining to performance. Based on the experiences of over 300 organizations, Performance Improvement: Making it Happen, Second Edition details an effective step-by-step approach toward improving organizational performance. It combines state-of-the-art knowledge and techniques in organizational development with many actual cases and experiences. The book is organized into three parts that are targeted at gaining the most from organizational performance: Getting It Started, Taking Action, and Making It Permanent. This second edition features real-world examples dealing with issues representative of those found in a variety of industries and the concepts and methods of improvement used. The final part provides readers with a plan for integrating many of the performance improvement interventions and programs previously discussed into an overall approach for making improvements successful and continuous. This final section also features three very different organizations that have used many of the performance improvement programs discussed in the book. Their measured progress in performance is highlighted. Books, Business, Finance and Law~~Business and Management~~Business Strategy, Performance Improvement~~Book~~9781420045840~~Darryl D. Enos, , , , , , , , , ,, [PU: CRC Press]<

2007, ISBN: 9781420045840

Making it Happen, Second Edition, Buch, Hardcover, 2nd New edition, [PU: Auerbach Publishers Inc.], Auerbach Publishers Inc., 2007

2007, ISBN: 9781420045840

Making it Happen, Second Edition, [ED: 2], 2nd New edition, Hardcover, Buch, [PU: Auerbach Publishers Inc.]

2007, ISBN: 9781420045840

[ED: 2], 2nd Revised edition, Hardcover, Buch, [PU: Auerbach Publishers Inc.]