Effective Customer Relationship Management (CRM) begins with a customer's first contact---whether on the Internet, through a call center, or in a brick-and-mortar store. Jems from Johnson… Plus…
Effective Customer Relationship Management (CRM) begins with a customer's first contact---whether on the Internet, through a call center, or in a brick-and-mortar store. Jems from Johnson: A Guide to Successful Customer Relationship Management provides an up-close look at the life cycle of the retailer-customer relationship. The quality of what follows the first contact, says author Claude Johnson, is every bit as important to your company's success as your product and your sales staff. Successful CRM is the art of amassing and using data effectively to identify your customers and communicate with them frequently in a style that is personalized and appropriate to their purchases. Jems is a treasury of results-oriented CRM techniques geared to maximizing your profits while yielding you more---and more satisfied- customers. You'll discover: · how target marketing of your product can save your company money · how to increase your customer base by determining your company's target market · how to identify your ideal customer---and those you should avoid · how to populate your IT system with the best data and how to use it for the mutual benefit of your company and your customers You'll also learn techniques for developing dynamic, multi-media communications that captivate and draw prospects, then nurture and retain them as customers. Let Jems from Johnson show you how to get CRM right---from the first hello. Trade Books>Trade Paperback>Business>Marketing>Sales, iUniverse, Incorporated Core >1<
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Effective Customer Relationship Management (CRM) begins with a customer's first contact-whether on the Internet, through a call center, or in a brick-and-mortar store. Jems from Johnson: … Plus…
Effective Customer Relationship Management (CRM) begins with a customer's first contact-whether on the Internet, through a call center, or in a brick-and-mortar store. Jems from Johnson: A Guide to Successful Customer Relationship Management provides an up-close look at the life cycle of the retailer-customer relationship. The quality of what follows the first contact, says author Claude Johnson, is every bit as important to your company's success as your product and your sales staff. Successful CRM is the art of amassing and using data effectively to identify your customers and communicate with them frequently in a style that is personalized and appropriate to their purchases. Jems is a treasury of results-oriented CRM techniques geared to maximizing your profits while yielding you more-and more satisfied- customers. You'll discover: -how target marketing of your product can save your company money -how to increase your customer base by determining your company's target market -how to identify your ideal customer-and those you should avoid -how to populate your IT system with the best data and how to use it for the mutual benefit of your company and your customers You'll also learn techniques for developing dynamic, multi-media communications that captivate and draw prospects, then nurture and retain them as customers. Let Jems from Johnson show you how to get CRM right-from the first hello. | Jems from Johnson Paperback | Indigo Chapters Books > Personal Success: Self-Improvement P10110, Iuniverse<
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Effective Customer Relationship Management (CRM) begins with a customer's first contact---whether on the Internet, through a call center, or in a brick-and-mortar store. Jems from Johnson… Plus…
Effective Customer Relationship Management (CRM) begins with a customer's first contact---whether on the Internet, through a call center, or in a brick-and-mortar store. Jems from Johnson: A Guide to Successful Customer Relationship Management provides an up-close look at the life cycle of the retailer-customer relationship. The quality of what follows the first contact, says author Claude Johnson, is every bit as important to your company's success as your product and your sales staff. Successful CRM is the art of amassing and using data effectively to identify your customers and communicate with them frequently in a style that is personalized and appropriate to their purchases. Jems is a treasury of results-oriented CRM techniques geared to maximizing your profits while yielding you more---and more satisfied- customers. You'll discover: -how target marketing of your product can save your company money -how to increase your customer base by determining your company's target market -how to identify your ideal customer---and those you should avoid -how to populate your IT system with the best data and how to use it for the mutual benefit of your company and your customers You'll also learn techniques for developing dynamic, multi-media communications that captivate and draw prospects, then nurture and retain them as customers. Let Jems from Johnson show you how to get CRM right---from the first hello. Books List_Books, [PU: Authors Choice Press; Writers Club Press]<
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Jems from Johnson ab 22.99 € als Taschenbuch: A Guide to Successful Customer Relationship Management. Aus dem Bereich: Bücher, Wissenschaft, Wirtschaftswissenschaft, Medien > Bücher nein … Plus…
Jems from Johnson ab 22.99 € als Taschenbuch: A Guide to Successful Customer Relationship Management. Aus dem Bereich: Bücher, Wissenschaft, Wirtschaftswissenschaft, Medien > Bücher nein Buch (kartoniert) Hardcover;Sozialwissenschaften, Recht, Wirtschaft;Wirtschaft, iUniverse<
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Effective Customer Relationship Management (CRM) begins with a customer's first contact---whether on the Internet, through a call center, or in a brick-and-mortar store. Jems from Johnson… Plus…
Effective Customer Relationship Management (CRM) begins with a customer's first contact---whether on the Internet, through a call center, or in a brick-and-mortar store. Jems from Johnson: A Guide to Successful Customer Relationship Management provides an up-close look at the life cycle of the retailer-customer relationship. The quality of what follows the first contact, says author Claude Johnson, is every bit as important to your company's success as your product and your sales staff. Successful CRM is the art of amassing and using data effectively to identify your customers and communicate with them frequently in a style that is personalized and appropriate to their purchases. Jems is a treasury of results-oriented CRM techniques geared to maximizing your profits while yielding you more---and more satisfied- customers. You'll discover: · how target marketing of your product can save your company money · how to increase your customer base by determining your company's target market · how to identify your ideal customer---and those you should avoid · how to populate your IT system with the best data and how to use it for the mutual benefit of your company and your customers You'll also learn techniques for developing dynamic, multi-media communications that captivate and draw prospects, then nurture and retain them as customers. Let Jems from Johnson show you how to get CRM right---from the first hello. Trade Books>Trade Paperback>Business>Marketing>Sales, iUniverse, Incorporated Core >1<
new in stock. Frais d'envoizzgl. Versandkosten., Livraison non-comprise
Effective Customer Relationship Management (CRM) begins with a customer's first contact-whether on the Internet, through a call center, or in a brick-and-mortar store. Jems from Johnson: … Plus…
Effective Customer Relationship Management (CRM) begins with a customer's first contact-whether on the Internet, through a call center, or in a brick-and-mortar store. Jems from Johnson: A Guide to Successful Customer Relationship Management provides an up-close look at the life cycle of the retailer-customer relationship. The quality of what follows the first contact, says author Claude Johnson, is every bit as important to your company's success as your product and your sales staff. Successful CRM is the art of amassing and using data effectively to identify your customers and communicate with them frequently in a style that is personalized and appropriate to their purchases. Jems is a treasury of results-oriented CRM techniques geared to maximizing your profits while yielding you more-and more satisfied- customers. You'll discover: -how target marketing of your product can save your company money -how to increase your customer base by determining your company's target market -how to identify your ideal customer-and those you should avoid -how to populate your IT system with the best data and how to use it for the mutual benefit of your company and your customers You'll also learn techniques for developing dynamic, multi-media communications that captivate and draw prospects, then nurture and retain them as customers. Let Jems from Johnson show you how to get CRM right-from the first hello. | Jems from Johnson Paperback | Indigo Chapters Books > Personal Success: Self-Improvement P10110, Iuniverse<
new in stock. Frais d'envoizzgl. Versandkosten., Livraison non-comprise
Effective Customer Relationship Management (CRM) begins with a customer's first contact---whether on the Internet, through a call center, or in a brick-and-mortar store. Jems from Johnson… Plus…
Effective Customer Relationship Management (CRM) begins with a customer's first contact---whether on the Internet, through a call center, or in a brick-and-mortar store. Jems from Johnson: A Guide to Successful Customer Relationship Management provides an up-close look at the life cycle of the retailer-customer relationship. The quality of what follows the first contact, says author Claude Johnson, is every bit as important to your company's success as your product and your sales staff. Successful CRM is the art of amassing and using data effectively to identify your customers and communicate with them frequently in a style that is personalized and appropriate to their purchases. Jems is a treasury of results-oriented CRM techniques geared to maximizing your profits while yielding you more---and more satisfied- customers. You'll discover: -how target marketing of your product can save your company money -how to increase your customer base by determining your company's target market -how to identify your ideal customer---and those you should avoid -how to populate your IT system with the best data and how to use it for the mutual benefit of your company and your customers You'll also learn techniques for developing dynamic, multi-media communications that captivate and draw prospects, then nurture and retain them as customers. Let Jems from Johnson show you how to get CRM right---from the first hello. Books List_Books, [PU: Authors Choice Press; Writers Club Press]<
new in stock. Frais d'envoizzgl. Versandkosten., Livraison non-comprise
Jems from Johnson ab 22.99 € als Taschenbuch: A Guide to Successful Customer Relationship Management. Aus dem Bereich: Bücher, Wissenschaft, Wirtschaftswissenschaft, Medien > Bücher nein … Plus…
Jems from Johnson ab 22.99 € als Taschenbuch: A Guide to Successful Customer Relationship Management. Aus dem Bereich: Bücher, Wissenschaft, Wirtschaftswissenschaft, Medien > Bücher nein Buch (kartoniert) Hardcover;Sozialwissenschaften, Recht, Wirtschaft;Wirtschaft, iUniverse<
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Informations détaillées sur le livre - Jems from Johnson: A Guide to Successful Customer Relationship Management Claude Johnson Author
EAN (ISBN-13): 9780595422616 ISBN (ISBN-10): 0595422616 Livre de poche Date de parution: 2007 Editeur: iUniverse, Incorporated Core >1 240 Pages Poids: 0,358 kg Langue: eng/Englisch
Livre dans la base de données depuis 2008-02-11T19:40:48+01:00 (Paris) Page de détail modifiée en dernier sur 2024-03-21T10:28:53+01:00 (Paris) ISBN/EAN: 0595422616
ISBN - Autres types d'écriture: 0-595-42261-6, 978-0-595-42261-6 Autres types d'écriture et termes associés: Titre du livre: jem, customer relationship management, successful management, successful man, johnson, guide customer
