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Managing the Lodging Operation - Mill, Robert Christie
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Mill, Robert Christie:
Managing the Lodging Operation - Livres de poche

2005, ISBN: 0131129937, Lieferbar binnen 4-6 Wochen Frais d'envoiVersandkostenfrei innerhalb der BRD

ID: 9780131129931

Internationaler Buchtitel. In englischer Sprache. Verlag: Prentice Hall, 336 Seiten, L=244mm, B=183mm, H=21mm, Gew.=653gr, [GR: 27850 - TB/Wirtschaft/Management], [SW: - Textbooks], Kartoniert/Broschiert, Klappentext: Using an understandable, reader-friendly writing style to provide comprehensive coverage, this book focuses on an industry-oriented description of the skills and knowledge necessary to successfully run a hotel. The various elements of the book are applicable to all operating departments in a lodging operation, though viewed from the perspective of a General Manager. Emphasis on financial responsibility is evident throughout the book's theoretical model of how to manage a hotel, research-based presentation of what General Managers actually do, and explanation of how to become profitable through the delivery of service and quality. Chapter topics cover managing supply and demand, improving employee performance, increasing income, revenue and cost management, improving productivity, managing customer service, and managing quality. For individuals interested in the field of hotel management, and for hotel managers who aspire to become General Managers. Using an understandable, reader-friendly writing style to provide comprehensive coverage, this book focuses on an industry-oriented description of the skills and knowledge necessary to successfully run a hotel. The various elements of the book are applicable to all operating departments in a lodging operation, though viewed from the perspective of a General Manager. Emphasis on financial responsibility is evident throughout the book's theoretical model of how to manage a hotel, research-based presentation of what General Managers actually do, and explanation of how to become profitable through the delivery of service and quality. Chapter topics cover managing supply and demand, improving employee performance, increasing income, revenue and cost management, improving productivity, managing customer service, and managing quality. For individuals interested in the field of hotel management, and for hotel managers who aspire to become General Managers.

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Managing the Lodging Operation - Robert Christie Mill
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Robert Christie Mill:
Managing the Lodging Operation - nouveau livre

ISBN: 9780131129931

Using an understandable, reader-friendly writing style to provide comprehensive coverage, this book focuses on an industry-oriented description of the skills and knowledge necessary to successfully run a hotel. The various elements of the book are applicable to all operating departments in a lodging operation, though viewed from the perspective of a General Manager. Emphasis on financial responsibility is evident throughout the book’s theoretical model of how to manage a hotel, research-based presentation of what General Managers actually do, and explanation of how to become profitable through the delivery of service and quality. Chapter topics cover managing supply and demand, improving employee performance, increasing income, revenue and cost management, improving productivity, managing customer service, and managing quality. For individuals interested in the field of hotel management, and for hotel managers who aspire to become General Managers. Textbooks New Books ~~ Business & Economics~~ Industries ~~ Hospitality Travel & Tourism Managing-the-Lodging-Operation~~Robert-Christe-Mill Prentice Hall Using an understandable, reader-friendly writing style to provide comprehensive coverage, this book focuses on an industry-oriented description of the skills and knowledge necessary to successfully run a hotel. The various elements of the book are applicable to all operating departments in a lodging operation, though viewed from the perspective of a General Manager. Emphasis on financial responsibility is evident throughout the book's theoretical model of how to manage a hotel, research-based presentation of what General Managers actually do, and explanation of how to become profitable through the delivery of service and quality. Chapter topics cover managing supply and demand, improving employee performance, increasing income, revenue and cost management, improving productivity, managing customer service, and managing quality. For individuals interested in the field of hotel management, and for hotel managers who aspire to become General Managers.

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Managing the Lodging Operation - Mill, Robert Christie
Livre non disponible
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Mill, Robert Christie:
Managing the Lodging Operation - Livres de poche

ISBN: 0131129937

ID: 4747965621

[EAN: 9780131129931], Neubuch, [PU: Prentice Hall], 0131129937 BRAND NEW BOOK IN PLASTIC RAP.WE SHIP YOUR BOOKS in 1-2 BUSINESS DAYS-------------OFFCOURSE, WE ARE THE BEST AND WHOLESALERS SO WE OFFER LOWEST PRICES. THIS IS AN INTERNATIONAL EDITION BOOK WITH DIFFERENT ISBN AND PAGE COVER.MAY HAVE THE WORDING LOW PRICE OR EASTERN ECONOMY EDITION.WE USE BEST AND FAST METHODS OF SHIPPING LIKE USPS PRIORITY,MEIA MAIL,DHL PRIORITY AND ALL OTER REPUTES COURIERS. *********TRACKING NUMBER ARE SENT TO OUR EMAIL ADDRESS FOR THE TRACKING MEANS.SO ALL BOOKS AT YOUR DOOR STEP WITH A 100% CUSTOMER SATISFACTION.

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Détails sur le livre
Managing the Lodging Operation

Using an understandable, reader-friendly writing style to provide comprehensive coverage, this book focuses on an industry-oriented description of the skills and knowledge necessary to successfully run a hotel. The various elements of the book are applicable to all operating departments in a lodging operation, though viewed from the perspective of a General Manager. Emphasis on financial responsibility is evident throughout the book's theoretical model of how to manage a hotel, research-based presentation of what General Managers actually do, and explanation of how to become profitable through the delivery of service and quality. Chapter topics cover managing supply and demand, improving employee performance, increasing income, revenue and cost management, improving productivity, managing customer service, and managing quality. For individuals interested in the field of hotel management, and for hotel managers who aspire to become General Managers.

Informations détaillées sur le livre - Managing the Lodging Operation


EAN (ISBN-13): 9780131129931
ISBN (ISBN-10): 0131129937
Livre de poche
Date de parution: 2005
Editeur: Prentice Hall
336 Pages
Poids: 0,653 kg
Langue: eng/Englisch

Livre dans la base de données depuis 03.03.2007 14:18:24
Livre trouvé récemment le 08.10.2014 11:12:56
ISBN/EAN: 0131129937

ISBN - Autres types d'écriture:
0-13-112993-7, 978-0-13-112993-1


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