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Winning at Customer Services and Call Centre Job Interviews Including Answers to the Interview Questions - Lewis, Annette, McDermott, Joe
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Lewis, Annette, McDermott, Joe:

Winning at Customer Services and Call Centre Job Interviews Including Answers to the Interview Questions - Livres de poche

2006, ISBN: 9780955262944

Anson Reed Limited, Paperback, Auflage: Illustrated, 228 Seiten, Publiziert: 2006-05-04T00:00:01Z, Produktgruppe: Book, 0.33 kg, Verkaufsrang: 3084340, Books Global Store, Special Feature… Plus…

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Winning at Customer Services and Call Centre Job Interviews Including Answers to the Interview Questions - Lewis, Annette, McDermott, Joe
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Lewis, Annette, McDermott, Joe:

Winning at Customer Services and Call Centre Job Interviews Including Answers to the Interview Questions - Livres de poche

2006, ISBN: 9780955262944

Anson Reed Limited, Paperback, Auflage: Illustrated, 228 Seiten, Publiziert: 2006-05-04T00:00:01Z, Produktgruppe: Book, 0.33 kg, Verkaufsrang: 3084340, Books Global Store, Special Feature… Plus…

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Winning at Customer Services and Call Centre Job Interviews Including Answers to the Interview Questions - Lewis, Annette, McDermott, Joe
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Lewis, Annette, McDermott, Joe:
Winning at Customer Services and Call Centre Job Interviews Including Answers to the Interview Questions - Livres de poche

2006

ISBN: 9780955262944

ANSON REED LTD, Taschenbuch, Auflage: Illustrated, 228 Seiten, Publiziert: 2006-05-30T00:00:01Z, Produktgruppe: Buch, 0.72 kg, Allgemeine Bewerbungsratgeber, Bewerbung, Business & Karrier… Plus…

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Lewis, Annette; McDermott, Joe:
Winning at Customer Services and Call Centre Job Interviews Including Answers to the Interview Questions - Livres de poche

ISBN: 9780955262944

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Lewis, Annette; McDermott, Joe:
WINNING AT CUSTOMER SERVICES AND - Livres de poche

2006, ISBN: 0955262941

[EAN: 9780955262944], Neubuch, [PU: Anson Reed Limited], New. In shrink wrap. Looks like an interesting title!, Books

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Détails sur le livre
Winning at Customer Services and Call Centre Job Interviews Including Answers to the Interview Questions
Auteur:
Titre:
ISBN:

0955262941


All the INFORMATION, all the SECRETS plus MODEL ANSWERS to 96 QUESTIONS asked at Customer Services and Call Centre Job Interviews. This comprehensive and intelligent guide has been written by top interviewers Annette Lewis and Joe Mc Dermott both of whom have extensive experience within the Customer Services and Call Centre sectors. They have recruited for a variety of positions from Customer Service Advisors up to Call Centre Managers and share the answers that win and those that lose. Included in this guide is an analysis of the skills required, the different jobs, the different types of interview along with model answers to 96 questions asked at Customer Services and Call Centre job interviews including COMPETENCY BASED and BEHAVIOURAL questions. Four actual job interview scripts as used by industry experts are included too making this an essential read for anyone serious about winning those top jobs offers.

Informations détaillées sur le livre - Winning at Customer Services and Call Centre Job Interviews Including Answers to the Interview Questions


EAN (ISBN-13): 9780955262944
ISBN (ISBN-10): 0955262941
Livre de poche
Date de parution: 2006
Editeur: ANSON REED LTD
228 Pages
Poids: 0,327 kg
Langue: eng/Englisch

Livre dans la base de données depuis 2007-06-05T17:18:03+02:00 (Paris)
Page de détail modifiée en dernier sur 2023-07-24T02:29:13+02:00 (Paris)
ISBN/EAN: 0955262941

ISBN - Autres types d'écriture:
0-9552629-4-1, 978-0-9552629-4-4
Autres types d'écriture et termes associés:
Auteur du livre: job, lewis, annette, joe mcdermott
Titre du livre: the job, call answer, all the answers, winning customer services call centre job interviews including answers interview questions, job center, the interview question and answers, the last interview

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