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Ongoing Crisis Communication: Planning, Managing, and Responding - W. Timothy Coombs
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Ongoing Crisis Communication: Planning, Managing, and Responding - Livres de poche

ISBN: 141298310X

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Ongoing Crisis Communication Planning Managing and Responding Coombs - Livres de poche

2011, ISBN: 9781412983105

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Ongoing Crisis Communication - Livres de poche

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Paperback, [PU: SAGE Publications Inc], Fully revised and updated edition of this popular student guide to crisis communication. Adopted internationally on courses in both management and … Plus…

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Coombs, Timothy:
Ongoing Crisis Communication: Planning, Managing, and Responding - Livres de poche

ISBN: 9781412983105

SAGE Publications, Inc. PAPERBACK. 141298310X New Condition. . New., SAGE Publications, Inc

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Ongoing Crisis Communication

Crisis communication is the life blood of crisis management: when communication is ineffective so is the crisis management effort. This book emphasizes the role of communication throughout the crisis management process. W. Timothy Coombs uses a three-staged approach to crisis management - pre-crisis, crisis, and post-crisis. He reviews the latest research, explains how crisis communication can prevent or reduce the threats of a crisis, and provides guidelines for how best to act and react in an emergency situation. New to the Third Edition: . A new chapter on the Internet and social media, showing how it has become both a tool for recognizing warning signs as well as a key channel for communicating with stakeholders during a crisis . Updated discussion throughout to reflect the importance of the online world: The book explores the concept of paracrisis; covers online preparations organizations should make; considers the effects of social media on the crisis response; and explores the emergence of online memorials . Integrates crisis management with three other proactive management functions - issues management, risk management, and reputation management - demonstrating that the best way to manage a crisis is to prevent one . A new epilogue summarizing key lessons for managers from the vast crisis communication research literature. Key Features: . "What would you do?" cases are included throughout. With information from a real crisis event, a series of questions allow students to apply concepts in the chapter to the case . Discussion Questions are provided at the end of each chapter, helping readers extend their understanding of the material.

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EAN (ISBN-13): 9781412983105
ISBN (ISBN-10): 141298310X
Version reliée
Livre de poche
Date de parution: 2011
Editeur: Sage Publications Ltd.
231 Pages
Poids: 0,345 kg
Langue: eng/Englisch

Livre dans la base de données depuis 2009-06-16T14:16:16+02:00 (Paris)
Page de détail modifiée en dernier sur 2021-09-02T10:35:15+02:00 (Paris)
ISBN/EAN: 9781412983105

ISBN - Autres types d'écriture:
1-4129-8310-X, 978-1-4129-8310-5
Autres types d'écriture et termes associés:
Auteur du livre: coombs
Titre du livre: from crisis communication, managing crisis, coombs


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