ISBN: 9780838908761

Top Zustand! Schnelle & kostenlose Lieferung in 2-14 Tagen, Free Shipping On All Domestic Orders Home About View All Products Contact VIRTUAL REFERENCE TRAINING: THE COMPLETE GUIDE TO By … Plus…

Top Zustand! Schnelle & kostenlose Lieferung in 2-14 Tagen, Free Shipping On All Domestic Orders Home About View All Products Contact VIRTUAL REFERENCE TRAINING: THE COMPLETE GUIDE TO By Buff Hirko & Bucher Mary VIRTUAL REFERENCE TRAINING: THE COMPLETE GUIDE TO PROVIDING ANYTIME, ANYWHERE ANSWERS By Buff Hirko, Bucher Mary Ross *Excellent Condition* Item specifics ISBN-10: 0838908764 EAN: 9780838908761 Author: Hirko, Buff, Bucher Ross, Mary Genre: LANGUAGE ARTS & DISCIPLINES Publisher: ALA Editions Publication Year: 2004 Number Of Pages: 168 Binding: Paperback Item Dimensions: 8.5x0.25x11 Inches Package Dimensions: 10.8x8.3x0.4 Inches Book is in Very Good Condition.  Text will be unmarked.  May show some signs of use or wear. Will include dust jacket if it originally came with one. Satisfaction is guaranteed with every order. General Shipping Terms Returns About Us FREE SHIPPING PLUS FREE RETURNS* Ships in 1-2 Business Days We care as much about your item as you do which is why each item is carefully packaged to ensure a safe delivery. We typically ship within 1-2 business days (excluding weekends & holidays) from when your payment clears then expect your order to arrive in 2-14 business day. I have changed my mind and would like to cancel/make changes to my order. We believe in providing our customers with an ultra-speedy service. To ensure this is achieved, all of our systems are fully automated so orders are transferred for processing within minutes. Because of this it is vital to double check your order before it?s submitted to eBay. If you request to cancel through eBay within 30 minutes of when your order is placed, we will do our best to cancel, however, it is not guaranteed. How long should I expect customer service will take to respond to my inquires? We aim to respond to all customers within 24-48 hours (Monday ? Friday) *Free Shipping and Free Returns is available within the United States only. Certain conditions for free returns do apply. Please see Returns information tab for more details. OOPS! My Address is wrong. Can I update my shipping address after I place an order? Very sorry to hear that! Unfortunately, due to PayPal?s policy, once an order is placed we must ship to that address. So please confirm you have selected the correct address before placing your order. What do I do if I haven?t received my order? Rarely, but sometimes shipments through the postal carrier can get a little delayed. Rest assured, we have you covered. Here is what to do: While we aim to deliver your order in the time frame specified, transit delays outside of our control can occur. 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With this in mind it isn?t always possible for us to guarantee that you will receive the exact cover shown. You should receive the item described in our listing, but the cover could vary. Do you charge sales tax? We currently charge sales tax for only items delivered in Nevada Will you accept lower amounts/offers for your items? No. I am sorry all of our prices are fixed. What is your returns policy? Please see the Returns information tab for additional requirements and details. Contact Us with your Feedback! In the event that you have any issue with your order or the service you have received from Zuber, please message us (through eBay) before leaving any feedback or opening a case. We will do our absolute best to resolve any problem for you so there should be no reason to leave non-positive feedback or open a case. 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Our aim is to deliver quality products to all of our customers. However, in the event that a customer is shipped a faulty item or an incorrect title, we will provide a pre-paid return label to assist our customers with convenient & free returns. All items must be returned to us in the same condition as they were received. I.E. New items must be still sealed (if they originally were). If upon inspection your order contains a material fault or you received an incorrect item, please contact us before returning the item. We will provide you with a pre-paid return label. To ensure a speedy resolution please enclose the following in your correspondence: Your eBay order number Images of the faults/defects and/or ISBN/UPC of the incorrectly received item. Explanation of what you received vs what you expected to receive. If we request you to return your order, please do so within 5 business days after we approve the return and provide you with an RMA #. What do I do if I receive a damaged item? In the event that your order arrives damaged, please accept our apologies. In order to investigate the issue promptly, please contact us within 5 business days of receipt. Please ensure you provide us with your order number and images of the damaged item: Images must depict the damage you are discussing. The images you send must also include images of the packaging the item arrived in. If we request you to return your order, please do so within 5 business days after we approve the return. Zuber is not responsible for items returned without our prior consent & a proper RMA # assigned. *Free Shipping and Free Returns is available within the United States only. Certain conditions for free returns do apply. Please see information above on this Returns tab for more details. ~ YOUR ONE STOP SHOP FOR ALL KINDS OF SPECIAL FINDS ~ Welcome to Zuber! We, American Library Association<

2004, ISBN: 9780838908761

Amer Library Assn Editions, 2004-03-01. Paperback. Good., Amer Library Assn Editions, 2004-03-01, 2.5