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Amaze Your Customers!: Creative Tips on Winning and Keeping Your Customers - Daniel Zanetti
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Daniel Zanetti:

Amaze Your Customers!: Creative Tips on Winning and Keeping Your Customers - Livres de poche

ISBN: 0749445572

ID: 1276204769

[EAN: 9780749445577], Neubuch, [PU: Kogan Page Ltd], Business & Economics|Customer Service, BRAND NEW, Amaze Your Customers!: Creative Tips on Winning and Keeping Your Customers, Daniel Zanetti, Competition between businesses is fierce, be they multi-national corporations or rival corner shops. Every company needs custom and must hang on it to survive. In this fascinating title Daniel Zanetti explores the ways in which sellers and service providers can reach and win over new customers. Packed with real-life stories of good and bad customer experiences, this book illustrates how incredibly important customer satisfaction is not only for attracting new customers but also for building lasting customer relationships which will ultimately shape the reputation of the company. Advice is also given on how to differentiate a business from its competitors, so enabling managers to be clear about the businesses unique selling proposition (USP). Zanetti also asks readers important questions that will help business people formulate a 'Customer Amazement Strategy'. Everyone involved in selling and providing a service will benefit from reading this book. It covers a range of industries including: hotels; salons; garages; supermarkets; health and leisure centres; insurance companies; fashion retailers; airlines; call centres; and, many more.

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Amaze Your Customers!: Creative Tips on Winning and Keeping Your Customers (Paperback) - Daniel Zanetti
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Daniel Zanetti:

Amaze Your Customers!: Creative Tips on Winning and Keeping Your Customers (Paperback) - Livres de poche

2006, ISBN: 0749445572

ID: 6303470227

[EAN: 9780749445577], Neubuch, [PU: Kogan Page Ltd, United States], Business & Economics|Customer Service, Brand New Book with Free Worldwide Delivery. Competition between businesses is fierce, be they multi-national corporations or rival corner shops. Every company needs custom and must hang on it to survive. In this fascinating title Daniel Zanetti explores the ways in which sellers and service providers can reach and win over new customers. Packed with real-life stories of good and bad customer experiences, this book illustrates how incredibly important customer satisfaction is not only for attracting new customers but also for building lasting customer relationships which will ultimately shape the reputation of the company. Advice is also given on how to differentiate a business from its competitors, so enabling managers to be clear about the businesses unique selling proposition (USP). Zanetti also asks readers important questions that will help business people formulate a 'Customer Amazement Strategy'. Everyone involved in selling and providing a service will benefit from reading this book. It covers a range of industries including: hotels; salons; garages; supermarkets; health and leisure centres; insurance companies; fashion retailers; airlines; call centres; and, many more.

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Amaze Your Customers! - Zanetti
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Zanetti:
Amaze Your Customers! - nouveau livre

ISBN: 9780749445577

ID: 256139

Discover new strategies to amaze your customersThis comprehensive and entertaining guide demonstrates the ways in which companies, both large and small, can attract and win new customers using Daniel Zanetti's Customer Amazement Strategy. Based on real-life stories of good and bad customer experiences, this book shows you just how important customer satisfaction is, not only for attracting new customers, but also for building lasting customer relationships which will ultimately shape the reputation of your company. Business Business eBook, Kogan Page

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Amaze Your Customers! - Zanetti
Livre non disponible
(*)
Zanetti:
Amaze Your Customers! - nouveau livre

ISBN: 9780749445577

ID: 256139

Discover new strategies to amaze your customersThis comprehensive and entertaining guide demonstrates the ways in which companies, both large and small, can attract and win new customers using Daniel Zanetti's Customer Amazement Strategy. Based on real-life stories of good and bad customer experiences, this book shows you just how important customer satisfaction is, not only for attracting new customers, but also for building lasting customer relationships which will ultimately shape the reputation of your company. Business Business, Kogan Page

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Amaze Your Customers!: Creative Tips on Winning & Keeping Your Customers: Creative Tips on Winning and Keeping Your Customers
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Amaze Your Customers!: Creative Tips on Winning & Keeping Your Customers: Creative Tips on Winning and Keeping Your Customers - livre d'occasion

2006, ISBN: 9780749445577

ID: 89426d6e4145a8d191029f02eadbcfef

Binding:Taschenbuch,Label:Kogan Page,Publisher:Kogan Page,NumberOfItems:1,medium:Taschenbuch,numberOfPages:144,publicationDate:2006-01-03,ISBN:0749445572 Taschenbuch, Kogan Page

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Détails sur le livre
Amaze Your Customers!: Creative Tips on Winning & Keeping Your Customers
Auteur:

Zanetti, Daniel

Titre:

Amaze Your Customers!: Creative Tips on Winning & Keeping Your Customers

ISBN:

9780749445577

Competition between businesses is fierce, be they multi-national corporations or rival corner shops. Every company needs custom and must hang on it to survive. In this fascinating title Daniel Zanetti explores the ways in which sellers and service providers can reach and win over new customers. Packed with real-life stories of good and bad customer experiences, this book illustrates how incredibly important customer satisfaction is not only for attracting new customers but also for building lasting customer relationships which will ultimately shape the reputation of the company. Advice is also given on how to differentiate a business from its competitors, so enabling managers to be clear about the businesses unique selling proposition (USP). Zanetti also asks readers important questions that will help business people formulate a 'Customer Amazement Strategy'. Everyone involved in selling and providing a service will benefit from reading this book. It covers a range of industries including: hotels; salons; garages; supermarkets; health and leisure centres; insurance companies; fashion retailers; airlines; call centres and many more.

Informations détaillées sur le livre - Amaze Your Customers!: Creative Tips on Winning & Keeping Your Customers


EAN (ISBN-13): 9780749445577
ISBN (ISBN-10): 0749445572
Livre de poche
Date de parution: 2006
Editeur: Kogan Page
144 Pages
Poids: 0,231 kg
Langue: eng/Englisch

Livre dans la base de données depuis 23.10.2007 20:05:49
Livre trouvé récemment le 12.10.2016 03:31:07
ISBN/EAN: 9780749445577

ISBN - Autres types d'écriture:
0-7494-4557-2, 978-0-7494-4557-7

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