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Connecting with Customers : How to Sell, Service, and Market the Travel Product by Marc Mancini - Marc Mancini
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Marc Mancini:

Connecting with Customers : How to Sell, Service, and Market the Travel Product by Marc Mancini - livre d'occasion

ISBN: 9780130933904

Thinking about a career in travel? Already in the business. but hoping to polish your skills? Connecting with Customers: How to Sell, Service, and Market the Travel Product will show you … Plus…

used in stock. Frais d'envoizzgl. Versandkosten., Livraison non-comprise
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Connecting with Customers: How to Sell, Service, and Market the Travel Product - Mancini, Marc
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Mancini, Marc:

Connecting with Customers: How to Sell, Service, and Market the Travel Product - livre d'occasion

ISBN: 9780130933904

Thinking about a career in travel? Already in the business. but hoping to polish your skills? Connecting with Customers: How to Sell, Service, and Market the Travel Product will show you … Plus…

used in stock. Frais d'envoizzgl. Versandkosten., Livraison non-comprise
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Connecting with Customers: How to Sell, Service, and Market the Travel Product - Marc Mancini
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Marc Mancini:
Connecting with Customers: How to Sell, Service, and Market the Travel Product - livre d'occasion

ISBN: 0130933902

Entertaining and lively, this up-to-date book applies sales, service and marketing principles to all travel industry sectors. It explores the best ways to satisfy the travel needs of toda… Plus…

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Marc Mancini:
Connecting With Customers: How to Sell, Service, and Market the Travel Product - Livres de poche

ISBN: 9780130933904

Pearson College Div. Paperback. GOOD. Spine creases, wear to binding and pages from reading. May contain limited notes, underlining or highlighting that does affect the text. Possible e… Plus…

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Mancini, Marc:
Connecting With Customers: How to Sell, Service, and Market the Travel Product - livre d'occasion

ISBN: 9780130933904

Pearson College Div. Used - Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc..., Pearson College Div, 2.5

Frais d'envoi EUR 13.59 SecondSale

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Connecting with Customers: How to Sell, Service, and Market the Travel Product

Thinking about a career in travel? Already in the business. but hoping to polish your skills? Connecting with Customers: How to Sell, Service, and Market the Travel Product will show you how to achieve success in all three areas. Through vivid examples, interactive exercises and entertaining prose, Marc Mancini provides you with practical and powerful strategies to satisfy the travel needs of today's consumers. You'll not only- achieve a deep understanding of what travel shares with other industries, but also how it differs from them in fundamental wars. Connecting with Customers helps you understand the sales, service. and marketing needs of all .actors of the travel industry. You'll learn how to: Apply the six essential steps of travel sales Practice the seven secrets of great customer counseling Deliver highly-effective sales presentations Close the sale consistently and well Implement 15 standards of service excellence Apply the six major steps of the marketing cycle and create a marketing plan Understand how e-commerce leas affected travel marketing and sales Serve the needs of niche markets, corporate travelers, groups. and more

Informations détaillées sur le livre - Connecting with Customers: How to Sell, Service, and Market the Travel Product


EAN (ISBN-13): 9780130933904
ISBN (ISBN-10): 0130933902
Livre de poche
Date de parution: 2002
Editeur: Prentice Hall
214 Pages
Poids: 0,454 kg
Langue: eng/Englisch

Livre dans la base de données depuis 2008-04-28T16:30:11+02:00 (Paris)
Page de détail modifiée en dernier sur 2024-01-13T17:28:12+01:00 (Paris)
ISBN/EAN: 9780130933904

ISBN - Autres types d'écriture:
0-13-093390-2, 978-0-13-093390-4
Autres types d'écriture et termes associés:
Auteur du livre: mancini
Titre du livre: connecting customers, service, product, marc


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