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Just Looking Thanks!: The Straight-Forward Guide to Creating Brilliant Customer Service - Dunbar, Alf
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Dunbar, Alf:

Just Looking Thanks!: The Straight-Forward Guide to Creating Brilliant Customer Service - livre d'occasion

ISBN: 9781412094139

ID: 6178408

The way a person feels does effect how they behave which in turn effects the results they acheive. "You Are The Difference" works because not only does it help people to think differently about the customer it also help them to think differently about themselves and the service they give. When the skills and techniques within this book are used on the shop floor everyone wins. The business wins because the level of service and customer conversion is increased resulting in happier customers and greater sales. The store manager wins because they are able to lead, motivate and coach the team, and keep the "You Are the Difference" Coaching Program alive helping it to become part of the service culture in store. The sales person wins because they are given the skills, knowledge and confidence to interact more easily with the customer making their role within the store more rewarding and effective. The customer wins because they receive a level of service second to none. This book IS different. The techniques within its pages were developed on the shop floor working with REAL customers. Each skill has been perfected to help both the retailer and the customer enjoy a perfect shop floor relationship... in short it DELIVERS Just Looking Thanks!: The Straight-Forward Guide to Creating Brilliant Customer Service Dunbar, Alf, Trafford Publishing

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Just Looking Thanks!: The Straight-Forward Guide to Creating Brilliant Customer Service - Alf Dunbar
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Alf Dunbar:

Just Looking Thanks!: The Straight-Forward Guide to Creating Brilliant Customer Service - livre d'occasion

ISBN: 9781412094139

ID: 9781412094139

This book IS different. The techniques within its pages were all developed on the shop floor working with thousands of REAL customers. Each skill is explained using a clear and simple language. In short it DELIVERS! Books, Business & Economics~~Customer Relations, Just-Looking-Thanks~~Alf-Dunbar, 999999999, Just Looking Thanks!: The Straight-Forward Guide to Creating Brilliant Customer Service, Alf Dunbar, 1412094135, Trafford Publishing, , , , , Trafford Publishing

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Just Looking Thanks!: The Straight-Forward Guide to Creating Brilliant Customer Service - Dunbar, Alf
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Dunbar, Alf:
Just Looking Thanks!: The Straight-Forward Guide to Creating Brilliant Customer Service - Livres de poche

ISBN: 1412094135

ID: 15630189020

[EAN: 9781412094139], Gebraucht, sehr guter Zustand, Business & Economics|Customer Service, Business & Economics|General, The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged., [PU: Trafford]

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WorldofBooks, Goring-By-Sea, WS, United Kingdom [51947087] [Rating: 4 (von 5)]
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Just Looking Thanks!": The Straight-Forward Guide to Creating Brilliant Customer Service - Alf Dunbar
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Alf Dunbar:
Just Looking Thanks!": The Straight-Forward Guide to Creating Brilliant Customer Service - Livres de poche

2006, ISBN: 9781412094139

ID: 590862628

Trafford Publishing, 2006-07-31. Paperback. New. Buy with confidence. Excellent Customer Service & Return policy. Ships Fast. Expedite Shipping Available., Trafford Publishing, 2006-07-31

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Just Looking Thanks The Straight Forward Guide to Creating Brilliant Customer Service - Alf Dunbar
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Alf Dunbar:
Just Looking Thanks The Straight Forward Guide to Creating Brilliant Customer Service - livre d'occasion

ISBN: 1412094135

ID: 13471354097

[EAN: 9781412094139], Gebraucht, sehr guter Zustand, Book Condition: Very Good, [PU: Trafford]

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Castle Rock, Pittsford, NY, U.S.A. [54302400] [Rating: 5 (von 5)]
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Détails sur le livre
Just Looking Thanks!: The Straight-Forward Guide to Creating Brilliant Customer Service
Auteur:

Dunbar, Alf

Titre:

Just Looking Thanks!: The Straight-Forward Guide to Creating Brilliant Customer Service

ISBN:

1412094135

Informations détaillées sur le livre - Just Looking Thanks!: The Straight-Forward Guide to Creating Brilliant Customer Service


EAN (ISBN-13): 9781412094139
ISBN (ISBN-10): 1412094135
Livre de poche
Date de parution: 2006
Editeur: Trafford Publishing
100 Pages
Poids: 0,118 kg
Langue: eng/Englisch

Livre dans la base de données depuis 05.12.2007 20:29:03
Livre trouvé récemment le 07.09.2016 00:51:05
ISBN/EAN: 1412094135

ISBN - Autres types d'écriture:
1-4120-9413-5, 978-1-4120-9413-9

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