Service Management : Strategy and Leadership in Service Business by Richard Normann - livre d'occasion
ISBN: 9780471494393
In the world of industry and management producing 'intangible products' poses unique challenges. This book provides a comprehensive framework on these unique management issues and looks i… Plus…
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2001, ISBN: 9780471494393
John Wiley & Sons, Paperback, Auflage: 3Rev Ed, 256 Seiten, Publiziert: 2001-01-02T00:00:01Z, Produktgruppe: Book, Hersteller-Nr.: line drawings, tables, index, 0.42 kg, Verkaufsrang: 164… Plus…
amazon.co.uk |
2000, ISBN: 0471494399
[EAN: 9780471494393], Neubuch, [PU: John Wiley & Sons], BUSINESS & ECONOMICS MANAGEMENT DIENSTLEISTUNGSSEKTOR SERVICEPOLITIK STRATEGIC STRATEGISCHES WIRTSCHAFT U. DIENSTLEISTUNGSUNTERNEHM… Plus…
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2001, ISBN: 9780471494393
Wiley, 2001-01-02. Paperback. New. New. In shrink wrap. Looks like an interesting title!, Wiley, 2001-01-02, 6
Biblio.co.uk |
2001, ISBN: 9780471494393
Paperback, New book, Size: 9x6x0; New. In shrink wrap. Looks like an interesting title!, [PU: Wiley]
alibris.com |
Service Management : Strategy and Leadership in Service Business by Richard Normann - livre d'occasion
ISBN: 9780471494393
In the world of industry and management producing 'intangible products' poses unique challenges. This book provides a comprehensive framework on these unique management issues and looks i… Plus…
Normann, Richard:
Service Management 3e: Strategy and Leadership in Service Business - Livres de poche2001, ISBN: 9780471494393
John Wiley & Sons, Paperback, Auflage: 3Rev Ed, 256 Seiten, Publiziert: 2001-01-02T00:00:01Z, Produktgruppe: Book, Hersteller-Nr.: line drawings, tables, index, 0.42 kg, Verkaufsrang: 164… Plus…
2000
ISBN: 0471494399
[EAN: 9780471494393], Neubuch, [PU: John Wiley & Sons], BUSINESS & ECONOMICS MANAGEMENT DIENSTLEISTUNGSSEKTOR SERVICEPOLITIK STRATEGIC STRATEGISCHES WIRTSCHAFT U. DIENSTLEISTUNGSUNTERNEHM… Plus…
2001, ISBN: 9780471494393
Wiley, 2001-01-02. Paperback. New. New. In shrink wrap. Looks like an interesting title!, Wiley, 2001-01-02, 6
2001, ISBN: 9780471494393
Paperback, New book, Size: 9x6x0; New. In shrink wrap. Looks like an interesting title!, [PU: Wiley]
Données bibliographiques du meilleur livre correspondant
Informations détaillées sur le livre - Service Management 3e: Strategy and Leadership in Service Business
EAN (ISBN-13): 9780471494393
ISBN (ISBN-10): 0471494399
Version reliée
Livre de poche
Date de parution: 2001
Editeur: John Wiley & Sons
256 Pages
Poids: 0,408 kg
Langue: eng/Englisch
Livre dans la base de données depuis 2007-03-01T17:56:02+01:00 (Paris)
Page de détail modifiée en dernier sur 2023-09-20T23:53:10+02:00 (Paris)
ISBN/EAN: 0471494399
ISBN - Autres types d'écriture:
0-471-49439-9, 978-0-471-49439-3
Autres types d'écriture et termes associés:
Auteur du livre: normann, richard, norman rich
Titre du livre: service, strategy and management, business management, leadership
Données de l'éditeur
Auteur: Richard Normann
Titre: Service Management - Strategy and Leadership in Service Business
Editeur: John Wiley & Sons
234 Pages
Date de parution: 2000-10-13
Poids: 0,410 kg
Langue: Anglais
48,90 € (DE)
No longer receiving updates
152mm x 228mm x 18mm
BC; Hardcover, Softcover / Wirtschaft/Management; Strategisches Management; Business & Management; Dienstleistungssektor; Management; Servicepolitik; Strategic Management; Strategisches Management; Wirtschaft u. Management; Strategisches Management
The Myth and Reality of a Service Society. The New Economic Equation. Service Management Systems. Dynamic Diagnosis: Virtuous Circles and Vicious Circles. The Service Concept. Why Strategic Human Resource Development? Getting People to Grow. The Client as Customer-the Client as Coproducer. Technology, Tools and Setting. Image. The Art and Science of Pricing. Creating, Reproducing and Refining Business Ideas. Diversification and Internationalization. Quality. Culture and Dominating Ideas as Management Tools. Change and Leadership. References. Index.Autres livres qui pourraient ressembler au livre recherché:
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